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Nationwide Independent Medical Examinations

For quality-driven Independent Medical Examination reports with the industry's best turnaround time, look no further than Brookside Consultants.

Independent Medical Examinations are performed by Brookside Consultants' panel of experienced, Board certified physicians.

Here is an overview of the process:

  • Your referral is accepted via phone, fax, email or through our website.
  • Brookside Consultants schedules an appointment with the physician. The claim information is entered into our internal system followed by an immediate e-mail of the appointment letter to the adjuster. If we do not have a doctor on our panel who has expertise that pertains to your case, our Provider Relations director will recruit one for you.
  • Appointment letters are mailed to the claimant and all parties of interest within one business day of scheduling. Upon request, letters will be sent out via certified mail.
  • A reminder post card is mailed to the claimant 5 business days before the appointment. A reminder phone call is made 2 business days before the appointment.
  • Once the date of the scheduled appointment has passed, Brookside Consultants phones the physician to see if the claimant attended his or her examination. If a no show occurs, the adjuster will be notified via email to determine if the exam should be rescheduled.
  • Reports are submitted within 5-7 days of the examination. Expedited requests will be accepted and accommodated on a case-by-case basis.
  • Once Brookside receives the physician's report, our Quality Assurance department analyzes it and mails it out to all parties of interest. In expedited cases, UPS shipping, faxing, or e-mailing is available. Costs of expedited shipping are determined on a case-by-case basis. To ensure that timelines are met, contact information is required at the time you submit your request.
  • If an addendum is necessary, our Quality Assurance department requests the required information from the physician and sends the report to all parties of interest.
  • The adjuster is e-mailed a copy of the report, in PDF format, 4 business days after it has been sent out to all parties of interest.

New York State Workers Compensation Variance/C-4 Authorization Evaluations are available upon request.